Ju9 Terms and Conditions — fully in Bengali

By accessing, browsing, or using the ju9 platform, you are considered to have fully agreed to these Terms & Conditions. They form the legal basis of your relationship with ju9. If you do not agree with any part of these terms, please refrain from using our platform.

Ju9 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after an update will be taken as acceptance of the revised terms. We recommend checking this page regularly.

• These terms apply in both English and Bengali; in the event of a conflict, the English version shall prevail.
• ju9 reserves the right to refuse service to any user for any reason.
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• ju9 is an internationally licensed gaming platform.

To open an account at ju9, you must be an adult (18+) and register with accurate, complete information. Registering with false details is strictly prohibited and may result in account closure.

Registration Terms

• Each person may register only one account. Holding multiple accounts is strictly prohibited.
• The mobile number provided at registration must be active and belong to you.
• You are solely responsible for keeping your account password confidential.
• Your account must not be shared with or used by any third party.
• ju9 may request identity verification documents at any time.
• Users from restricted countries or regions are not permitted to open an account.

Deposits at ju9 can be made easily via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 200, and the maximum depends on the limits of each individual payment method.

Deposit Rules

• Make sure to use the correct amount and reference number when making a deposit.
• Depositing from another person's mobile banking number is strictly prohibited.
• Deposits are typically credited to your account within 5–15 minutes.
• If you experience any deposit issues, contact support within 24 hours.

Withdrawal Rules

• Withdrawals can only be made to the same number used for the deposit.
• The minimum withdrawal amount is BDT 500.
• Withdrawals may take 1–4 hours to process.
• Withdrawals may be held if the bonus wagering requirement has not been met.
• Verification may be required for suspicious transactions.

Ju9's bonuses and promotions are offered subject to specific terms. Each bonus has its own wagering requirements, validity period, and other conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Rules

• The welcome bonus is available once on your first deposit only.
• Withdrawing before meeting the bonus wagering requirement will result in the bonus being cancelled.
• Multiple bonuses cannot be used at the same time.
• Bonuses will be automatically cancelled upon expiry.
• Attempting to claim bonuses using a VPN or proxy is prohibited.
• In cases of bonus abuse or manipulation, bonuses and winnings will be forfeited.
• ju9 reserves the right to modify or cancel any bonus at its discretion.

Ju9 offers betting on cricket, football, kabaddi, and 30+ other sports. Separate betting rules apply to each sport. Please familiarise yourself with the relevant rules before placing a bet.

• Once confirmed, a bet cannot be changed or cancelled.
• If an event is cancelled, the staked amount will be refunded.
• ju9 reserves the right to void bets placed at incorrect odds due to technical errors.
• Odds in live betting can change at any moment.
• Participation in match fixing or any illegal activity is strictly prohibited.
• A maximum bet limit applies per event.
• In a parlay or combo bet, if one leg is voided, it is counted as a "draw".

Ju9 reserves the right to temporarily suspend or permanently close any user account under any circumstances. An account may be closed for the following reasons:

• Providing false information during registration.
• Operating multiple accounts.
• Bonus abuse or system manipulation.
• Suspicion of money laundering or fraud.
• Involvement in match fixing or any illegal activity.
• Abusive behaviour toward support staff.
• At your own request (self-exclusion).

Upon account closure, any valid balance (excluding bonuses) will be returned. However, in cases of bonus abuse, all funds may be forfeited.

Ju9 takes the protection of your personal data seriously. All information is secured with 256-bit SSL encryption. Full details on how we collect and use your data can be found in our Privacy Policy.

• Your data will never be sold to third parties.
• We may be required to share information with authorities under legal obligations.
• Cookie and analytics data are used solely to improve our services.
• Even after account deletion, certain information may be retained for a specified period for legal compliance purposes.

Ju9 believes that betting and gaming should be purely for entertainment. We care about the mental and financial wellbeing of all our members. If you feel that betting is having a negative impact on your life, please make use of our responsible gaming tools.

• Set deposit limits on a daily, weekly, or monthly basis.
• Self-exclusion option — you can suspend your account for a set period of time.
• View your betting history and spending records at any time.
• If you need help, visit our responsible gaming page.

These Terms & Conditions are governed by international gaming law. In the event of any dispute, we will first attempt to reach a resolution through our support team.

• The first step to resolving a dispute is to submit a written complaint to our support team.
• You may approach the licensing authority to challenge any decision made by ju9.
• Notice of any changes to these terms will be given by publishing them on the website.
• ju9 does not compensate for any loss of profits under any circumstances.
• ju9's liability is limited for losses caused by technical errors or service disruptions.